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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carson Atwater

Carson Atwater

April 28, 2026

5  out of  5
rating by Carson Atwater
"Have worked with Bill Knight's team (Russell) who has responded quickly to my questions and changes to policies. Recommend their services!"
We responded:
"Thank you for your feedback, Carson! I'm happy to hear that Russell and our team have been able to assist you promptly with your questions and policy changes. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Bryan Balducki

April 22, 2026

5  out of  5
rating by Bryan Balducki
"This team and in particular, John Daly has been super helpful and a great ally. John is motivated, responsive, honest and caring. I have only good things to say about him"
We responded:
"Thank you, Bryan! I'm happy to know our team has been supportive and helpful. We appreciate your positive feedback. If there's anything else we can assist you with, feel free to reach out anytime!"
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william carlson

April 22, 2026

5  out of  5
rating by william carlson
"Amazing service from John! Even though I only needed some advice on future policies it was extremely insightful and will most definitely consider them when im ready to fully switch my insurance provider."
We responded:
"Thank you for your feedback, William! I'm happy to know you found the advice insightful. We look forward to assisting you when you're ready to make the switch. If you have any more questions, feel free to reach out!"
Profile photo of Nikki Read

Nikki Read

April 22, 2026

5  out of  5
rating by Nikki Read
"When I had to switch insurances quickly, I got a neighbor's recommendation to call the Bill Knight agency. They gave me a home insurance rate so good, and more than $1000 less than I was paying, that I immediately switched. Everything was done within an hour or two. I worked with Russell, who was excellent. Highly recommend."
We responded:
"Hey, Nikki! I really appreciate you reaching out and allowing us to help when you needed to switch quickly. I am glad we could get you set up with a homeowners policy that worked well for you and saved you a significant amount. Russell will be happy to hear that he made the process easy and efficient. Thanks again for the recommendation, and we are here anytime you need us."
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Brendan Shockley

April 18, 2026

5  out of  5
rating by Brendan Shockley
"Russ is the absolute best agent! Not only did he save us a ton of money, he did so with better coverage and protection, and he made the process so easy! Super responsive, informative, and kind. The best in the biz!"
We responded:
"Thank you, Brendan! I'm really happy to hear about your positive experience with Russell. It's wonderful to know he was able to provide you with better coverage while saving you money and making the process smooth. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Andrew Plescia

April 13, 2026

5  out of  5
rating by Andrew Plescia
"John helped me get the exact policy I needed quickly and with no unnecessary hassle. My car now has better coverage for a lower premium than anywhere else I was quoted."
We responded:
"Thank you, Andrew! I'm happy to hear that John was able to assist you in finding the right policy efficiently. It's great to know your car has better coverage at a lower premium. If you need anything else, feel free to reach out!"
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Andrew Camacho

March 26, 2026

5  out of  5
rating by Andrew Camacho
"Just wanted to take a sec to mention that I had a great experience with this office. John was helpful when it came to explaining my coverage and walking me through a claim after an accident. He made the whole process feel manageable and took the time to answer all my questions since I was freaking out a bit. Mike was also great to work with when I spoke to him too. He gave me some good recommendations on additional policies I hadn’t considered before and helped me understand without making it feel like a sales pitch which is big for me. Definitely recommend these guys for help."
We responded:
"Thank you, Andrew, for sharing your experience! I'm glad to hear that John and Mike were able to assist you effectively and make the process easier for you. It's wonderful to know that their explanations and recommendations were helpful without feeling like a sales pitch. We appreciate your recommendation and are always here if you need anything else. Thanks for choosing us!"
Profile photo of Kayla Milburn

Kayla Milburn

March 25, 2026

5  out of  5
rating by Kayla Milburn
"Bill and his team are incredibly knowledgeable. John was patient, personable and made me feel confident in my options. Highly recommend!"
We responded:
"Thank you, Kayla! I'm glad to know that our team provided you with a positive experience and made you feel confident in your options. Your recommendation is greatly appreciated. If you have any more questions or need assistance, don't hesitate to get in touch!"
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Matthew

March 25, 2026

5  out of  5
rating by Matthew
"John and Mike did such a great job. John particularly provides amazing customer service and truly cares about setting you up with the right protection while looking for applicable discounts."
We responded:
"Thank you, Matthew! I'm glad to know you received excellent service. Our team's dedication to finding the right protection and discounts is something we take pride in. If there's anything else you need, just let us know!"
Profile photo of Tracy

Tracy

February 20, 2026

5  out of  5
rating by Tracy
"I usually don’t leave a review, but in this case I had to, I can’t say enough wonderful things about John!! He was so personal, knowledgeable and so very helpful!! What a pleasure doing business with you John & the office of Bill Knight!! Thank you!!"
We responded:
"Thank you, Tracy! I'm glad you had such a positive experience with our office. We aim to deliver personal and knowledgeable service, and it's satisfying to know we met your expectations. If there's anything else you need, just let us know!"
Profile photo of Danielle Daly

Danielle Daly

February 17, 2026

5  out of  5
rating by Danielle Daly
"I can’t say enough incredible things about Bill and the team over at his branch!! John and Russ are truly phenomenal - they’re both knowledgeable, kind, personable and responsive and have helped me navigate my portfolio with ease and simplicity, ensuring I receive the best possible rates and coverage for my situation. I’ve had a few rental properties and my car insured here for the past 5 years and have been happy the entire time. I can’t recommend this team enough! :)"
We responded:
"Thank you, Danielle! I'm delighted that you've had such a positive experience with our team. It's fantastic to know we've been able to assist you with your insurance needs over the years. Your recommendation is greatly appreciated! If you need anything else, feel free to reach out."
Profile photo of Nick Hofer

Nick Hofer

October 25, 2025

5  out of  5
rating by Nick Hofer
"Bill was great to work with. He helped me start a quote after hours on a Friday then finished it up on Saturday out side of normal business hours. Would recommend!"
We responded:
"Nick, thank you for your review! I'm happy to hear that our office was able to assist you with your quote, even outside of regular hours. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of Jan Jamison

Jan Jamison

August 4, 2025

5  out of  5
rating by Jan Jamison
"I was having difficulty getting g my adjuster to respond. Bill Knight reached out on my behalf and got me connected to the adjuster. Bill made sure my questions were answered before we hung up including info on the type of shingles we should use on our roof replacement."
We responded:
"Thank you, Jan, for sharing your experience! I'm happy to hear that our office was able to assist you in connecting with your adjuster and provide the information you needed. Your satisfaction is important to us. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Alex Dunn

Alex Dunn

July 18, 2025

5  out of  5
rating by Alex Dunn
"Always helpful, communicative, easy to work with."
We responded:
"Thank you for your review, Alex! I'm happy to know that you find our team helpful and communicative. We strive to make working with us a breeze. If you need anything else, feel free to reach out!"
Profile photo of Chad Camp

Chad Camp

July 18, 2025

1  out of  5
rating by Chad Camp
"They're great when they are taking your money....if you need to modify your policy or even cancel, good luck. Do not recommend."
We responded:
"Hey Chad, just sent you an email saying I agree it’s frustrating when a business doesn’t meet expectations, so I’m very sorry if that’s the case here, but I’m also not clear what happened. Happy to correspond via email, phone or in person - whatever is easier - to see how I can correct any problems. Thanks! - Bill"
Profile photo of Matthew Tillman

Matthew Tillman

July 11, 2025

5  out of  5
rating by Matthew Tillman
"Have worked with Bill and team for over 3+ years. He has always been incredibly responsive, and eager to help. Would highly recommend."
We responded:
"Thank you for your review, Matthew! I'm happy to hear that you've had such a positive experience with our team over the years. Your recommendation means a lot to us. If you ever need anything, feel free to reach out!"
Profile photo of Jairo Flores

Jairo Flores

July 2, 2025

5  out of  5
rating by Jairo Flores
"Our agent, Russell has been very helpful when we first got started with StateFarm! So far it’s been quick, friendly, and easy to set up what we need! Would recommend to anyone!"
We responded:
"Thank you, Jairo! I'm happy to hear that Russell has been helpful in getting you started with us. It's great to know that your experience has been quick, friendly, and easy. We appreciate your recommendation! If you need anything else, feel free to reach out."
Profile photo of Thomas Madison

Thomas Madison

June 18, 2025

5  out of  5
rating by Thomas Madison
"I hear Thomas is doing some great things here!"
We responded:
"Thank you, Thomas! I'm happy to hear that you're impressed with the great work happening here. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
Profile photo of Justin Wyer

Justin Wyer

June 7, 2025

5  out of  5
rating by Justin Wyer
"Thomas was amazingly helpful. He described to me about policy in a way that was clear and easy to understand. He also got me better coverage than I previously had with another company which ended up saving me a lot of money! He was downright friendly, knowledgeable and overall an amazing agent that gave me a professional and fun experience."
We responded:
"Thank you for your review, Justin! I'm happy to hear that Thomas provided you with such a clear and enjoyable experience. It's great to know he was able to help you find better coverage and save money. We appreciate your feedback and are here if you need anything else!"
Profile photo of Lorena Garduño

Lorena Garduño

June 6, 2025

5  out of  5
rating by Lorena Garduño
"Thank you to Thomas for assisting me today and adding an additional vehicle to my policy. State Farm made this transition really easy to understand and all my documents were sent to me via email. Easy peasy process and again thank you!"
We responded:
"Thank you, Lorena! I'm happy to hear that Thomas was able to assist you with your policy. It's great to know the process was smooth and convenient for you. If you need any further assistance, feel free to reach out!"
Profile photo of Rick Eisenberg

Rick Eisenberg

May 30, 2025

5  out of  5
rating by Rick Eisenberg
"Great service, nice folks, and very competitive rates. Thank you Bill, Chayanne and the rest of the team."
We responded:
"Thank you, Rick! I'm glad you found our service and rates to your satisfaction. Our entire team is grateful for your kind words. We're here to help with any insurance needs you may have in the future."
Profile photo of Tyler Widlund

Tyler Widlund

April 30, 2025

5  out of  5
rating by Tyler Widlund
"Super helpful and on top of everything I've needed over the years! Would recommend!"
We responded:
"Thank you, Tyler! I'm happy to know that you've found our service helpful and reliable over the years. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Jax Julian

Jax Julian

April 18, 2025

2  out of  5
rating by Jax Julian
"I have found them slow to return emails/calls. The information I do receive is limited and clearly states that I need to double check with lenders regarding payments. I have checked with the lender muiltple times and they have provided detail information using a portal that is avalaible to State Farm and the lender. Managing my account with State Farm requires a great deal of my time and acessing information they also have privy to."
Profile photo of Elena Carter

Elena Carter

April 2, 2025

5  out of  5
rating by Elena Carter
"Good, professional work. Personal thanks to Russell Kaus at Bill Knight State Farm. All problems were solved online, quickly, intelligently. Our family has been insured by State Farm Insurance for many years, and we will continue to do so."
We responded:
"Thank you, Elena, for sharing your experience! I'm happy to know that Russell provided you with quick and intelligent solutions online. It's wonderful to have your family with us for so many years, and we're here for any future needs you may have."
Profile photo of Sumit Das

Sumit Das

March 27, 2025

5  out of  5
rating by Sumit Das
"This agency is very good to work with. The licensed representatives are all very knowledgeable and helpful and is not limited to speaking with a single agent. Chayanne was great to work with and in the past Nina and Teague too. Started with Teague for transferring my home and auto policies to State Farm and since then worked with Chayanne and Nina and they are all amazing! Would definitely recommend this agency to everyone."
We responded:
"Thank you, Sumit, for sharing your experience! I'm glad to hear that Chayanne, Nina, and Teague have been able to assist you with your insurance policies. It's wonderful to know that our team has been helpful and knowledgeable throughout your journey with us. We truly appreciate your recommendation and are here for any further needs or questions you might have!"